Looking For: Guest Service Agent
We are currently looking for a motivated, bubbly and vibrant Guest Service Agent to join our friendly Front Office Team.
Duties may include:
- Deliver service excellence, from check in to check out and everywhere in between
- Often be the first point of contact for guests and visitors
- Be responsible for completing a wide variety of front office tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations and maintaining guest accounts
- Provide guests and visitors with local information from your vast array of knowledge regarding the neighbourhood attractions and amenities
Experience and qualifications:
- Someone who goes the extra mile to provide a memorable guest experience with the ability to multitask
- The ability to work under pressure and think on your feet to quickly resolve issues is required
- Strong communication skills and pride in personal presentation
- A passionate person who is able to make both their colleagues and guests smile
- Someone with apparent energy and a positive attitude, that they will bring with them to every single shift
- A genuine customer service focus and a strong dedication to always making our guest’s smile during their stay
Please click here to apply.