Looking For: Guest Service Agent

Job description: 

We are currently looking for a motivated, bubbly and vibrant Guest Service Agent to join our friendly Front Office Team.

Duties may include:

  • Deliver service excellence, from check in to check out and everywhere in between
  • Often be the first point of contact for guests and visitors
  • Be responsible for completing a wide variety of front office tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations and maintaining guest accounts
  • Provide guests and visitors with local information from your vast array of knowledge regarding the neighbourhood attractions and amenities

Experience and qualifications:

  • Someone who goes the extra mile to provide a memorable guest experience with the ability to multitask
  • The ability to work under pressure and think on your feet to quickly resolve issues is required
  • Strong communication skills and pride in personal presentation
  • A passionate person who is able to make both their colleagues and guests smile
  • Someone with apparent energy and a positive attitude, that they will bring with them to every single shift
  • A genuine customer service focus and a strong dedication to always making our guest’s smile during their stay

Please click here to apply.