Looking For:  Casual Receptionist


The Receptionist is the first point of contact for our valued patients, and we place the utmost importance in ensuring they receive a professional and friendly service that delivers a positive patient experience.

The position is casual and provides flexibility with working when available.

Responsibilities:

  • Greeting patients, answering telephone calls, patient triage and booking patient appointments.
  • Managing confidential patient records.
  • Patient billing and payment collection.
  • Support medical professionals with administrative tasks.
  • Manage patient expectations regarding length of waiting time.
  • Adherence to relevant RACGP standards as they relate to administrative tasks.
  • Recognise and uphold the rights of all candidates accessing services, including maintaining cultural sensitivity.
  • Comply with privacy and confidentiality principles to all work practices including the
  • Fullerton Health Australia policies and procedures.

Requirements

  • Previous medical administration experience.
  • Knowledge of medical terminology.
  • Current vaccination status
  • Intermediate computer knowledge and skills.
  • Best Practice Software experience an advantage.
  • Ability to multi-task and prioritise under pressure.
  • Strong attention to detail and accuracy is necessary.
  • Excellent verbal and written communication skills.

Please click here to apply.