Looking For: IT Service Trainee / Level 1 IT Specialist
Job Title: IT Service Trainee / Level 1 IT Specialist
Job Description: We’re a quickly growing local IT managed service provider, servicing a wide array of local and national organisations. It’s now time to welcome another passionate problem solver to our team!
The primary focus of the role will be to resolve or escalate all technical support queries in a timely manner in order to exceed service level agreements with all customers. Technical support will be by both phone, remotely and in person.
Provide onsite level 1 desktop, server and network support to a variety of clients across Canberra.
Installation and management of windows desktops and server technologies
Manage and troubleshoot all network issues
General maintenance of all backup solutions
Level 1 Desktop / Network Support
Windows Desktop OS’s
You will be a strong generalist in relations to the above technical requirements and have ideally come from a managed services environment or currently studying tertiary qualifications in a relevant field.
Exceptionally well presented
Strong Customer / Client Focus
Willingness to learn and develop
Excellent Communication Skills
Car drivers license
2+ years’ experience in a similar roleor
currently studying tertiary qualifications in a relevant field
All on-the-job training and ongoing support will be provided
Please send all applications to Shane Yokom.
Name of Contact: Shane Yokom