Advocacy
The CITSA Office staff are able to accompany you as an advocate if you have to meet with CIT staff over something that concerns you. You may wish to discuss a result, need help mediating a problem or need a support person at a meeting. CITSA staff can assist and support students with a complaint or advise you about the CIT appeal process.
Accommodation
CIT students can find more information on the Classifieds Page of this website – click here. There are vacancies listed and reference to other websites that may help you in your search for accommodation. CIT International manages on and off campus accommodation (residential and home stay) for international and regional students. You can call 6207 4661 for more information.
Accommodation – Emergency
Call First Point on 1800 176 468. First Point is the central intake service into the homelessness system where one free call quickly and easily connects homeless people to the best available supports. Provides crisis assessment and placement into homelessness services and other support services. Phone service is open Mon-Fri 9am-7pm and Sat 10am-1pm.
Appealing a Grade
Students have the right to appeal an assessment decision. If you would like your result reviewed, the Student Services Hub has forms available or you can download a form here.
ATMs
There are ATMs located in the Canteens, Reid Campus, Southside Campus and Fyshwick Campus and next to the Library, Bruce Campus. EFTPOS facilities are also available at the Bruce, Reid and Southside Bookshops. An EFTPOS facility is available at the Tuggeranong Flexible Learning Centre for purchases only (no cash).
Abstudy/Austudy
A government grant for indigenous and non-indigenous people studying full time, application forms from Centrelink. CITSA will help you with your application if you need assistance.
Bookshops
CITSA operates all Bookshops on campuses which sell prescribed texts. As well as course related materials, the Bookshops sell movie tickets, postage stamps, phone cards, CDs, USBs and much more! Binding and fax services are also available. Discounts are available to students who show their CIT ID Card prior to purchase.
Cafe Yala
There are coffee shops on Bruce, Southside and Reid Campuses. Opening hours vary from campus to campus. They serve the best coffee, hot chocolates, frappes, cakes, and other surprises from time to time!
Canberra Institute of Technology Student Association Incorporated (CITSA)
CITSA provides a range of services and facilities on campuses, for instance, Bookshops, food services, information shop fronts, social and recreational facilities, student employment listings, advocacy and appeals, representation on CIT committees, grants, information about Centrelink benefits, Heath Care Card Application Forms and much more.
Canberra Institute of Technology Student Association Membership
Membership to CITSA is not automatic. Students who wish to become members can do so either by the registering on this website or in person at any CITSA Office, or by completing an application for membership at the back of the CITSA diary. Membership entitles you to be involved in CITSA, to vote at annual elections and to stand for election to CITSA Council.
Canteens
CITSA operates Canteens at Bruce, Reid, Southside and Fyshwick. Opening hours vary from campus to campus so check your campus hours. Each Canteen has a Canteen Manager so if you have feedback please speak to them directly.
Career Information
This document provides you with a comprehensive listing of websites offering a vast range of information on careers. Career Links October 2010.doc (45Kb)
Centrelink
A Government Department that provides income support to students who meet the income criteria. You can contact any Centrelink office for information or visit their website for information regarding income support for students here.
Childcare Centres
Childcare Centres operate on Bruce and Reid Campuses. Woden Early Childhood Centre is located in the Woden precinct for students attending the Southside Campus.
CIT Cards
All CIT students are issued with a CIT ID Card available once your fees are paid. Cards are available from the Student Services Hub located on every campus. Also, if you are a full-time student enquire at the Hub about eligibility for a NSW Travel Concession (which is incorporated into the CIT ID Card).
CITSA Council
CITSA Council is an elected student Council that oversees the management of the Canberra Institute of Technology Student Association Incorporated. There are nine elected student members on the Countcil. CITSA Council represents its members and provides a channel of communication with CIT, as well as providing services and facilities for its members, and promoting the social, cultural, recreational and intellectual development of its members.
CIT Fit & Well – Fitness Centre
A fitness centre is available for students from all CIT campuses at A Block, Bruce Campus. Phone 6207 4303 for opening times and membership prices. The fitness facility has a wide range of new equipment and hosts group exercise classes and personal training. Check out more details here.
CIT Hair & Beauty
Hairdressing@CIT and Beauty@CIT are training salons open to the general public and staffed by apprentices and students who work in industry offering a range of professional cut and beauty services at very reasonable prices. They are located on first floor, C Block, Reid Campus, Constitution Avenue. Bookings essential, phone Salon Reception 6207 3246.
CIT Massage & Naturopathy Student Clinics
These student clinics, located at the Bruce Campus, are value for money. Massage is only $20/hour. Naturopathy cost for supplements only. Our student Naturopathy practitioners are holistic health care professionals trained in medical sciences, nutrition & herbal medicine. Contact 6205 4727 for bookings.
CIT Print Services
CITPrint offer an A4-A3 full colour & Mono printing service available to all students. Located on the Reid Campus in Room H23. Call 6207 4150 for enquiries.
CIT Student Self Service
CIT Student Self Service is your way to check and update your details (including phone number, address and email), to get your results, view your current Fee account balance and apply for a course (program).
CIT Skills Recognition and Recognised Prior Learning
CIT’s recognition process enables you to achieve qualifications by having your skills and knowledge recognised, maybe you studied a vocational subject or course during school, or had a part-time job in the area you are beginning to study. In either case your experience can count towards gaining your qualifications sooner. Enquire at the Student Services Hub if you would like to know more about Skills Recognition and RPL.
Complaints
As soon as you are aware of a problem, speak to your teacher or someone who you feel you can approach. If you are not satisfied with the response, then contact the Education Manager in the Centre in which you are studying. At any time through this process you can take a support person with you (friend, family, other student, CITSA staff member, counselling). CITSA Office staff understand how this process works at CIT, so you can always ask us for help along the way.
Counselling – 24 Hr Crisis Support
CIT has qualified counsellors on campus for student support – call 6207 3290 for an appointment or see a Counsellor on your campus. Lifeline also provides a round-the-clock crisis phone counselling service Phone: 13 11 14. Inanna Counselling Centre offers short term counselling and specialist programs for people affected by homelessness and trauma. Enquiries 6162 1672.
Domestic Violence Crisis Service
Provides crisis intervention, advocacy, referral, information, support and practical assistance for people subjected to, or using, violence and abuse in relationships. They can advise about access to emergency housing, emotional support, information and safety options. DVCS will also arrange to meet people in a safe place following an incident if the Police are not involved. Crisis Line 6280 0900 (24hrs/7days) telephone support includes crisis counselling, information, options and support. Callers can remain anonymous if desired. Find more here.
Email Us
Please feel free to contact CITSA with any issue you feel we may be able to assist you with at citsa@cit.edu.au.
Employment
The CITSA Jobshop has recent listings of full time, casual and part-time jobs available for CIT students on this website.
Facebook
Everyone else has a Facebook persona, so why not CITSA. Become a friend, so you know what is happening around campus. Click on our Facebook link at the top of the page.
Faxes
Bruce, Reid and Southside Bookshops offer a fax service (excluding international faxes). Local faxes are $1.00 per page, STD faxes are $1.50 per page.
Fees
You can pay your fees at on campus, at a Post Office, by BPay or internet. Before you pay your fees, check that you have all your paperwork and relevant documentation for concessions.
Fee Assistance
CIT offers ACT Government Fee Assistance to students in financial need for help with their course fees or related costs, so look into whether you’re eligible to apply. If you require advice speak to a staff member at the CIT Student Services Hub, someone at CIT Counselling, or ask at your CITSA Office.
Forms
For a list of all CIT forms you may need while at CIT , click here. You can download and print.
Financial Help
The CITSA staff at Bruce, Reid and Southside can give you advice if you find yourself in need of financial advice. Call the CITSA Office at Reid on 6207 3600, Bruce Office on 6207 4311 and Southside Office on 6207 4860. You can also ask the Student Services Hub for information about options that may be available to you. See also “Fee Assistance” entry below. If you are a receiving a Centrelink benefit ask the Hub staff if you are eligible for a concession BEFORE you pay for your fees.
FyshwickNATS
An annual car show held at the Fyshwick Campus in October, jointly sponsored by CITSA and the Summernats Team. Open to all students with a passion to show off their utes, cars and motorbikes.
Graduation
The graduation ceremony for 2010 Graduates, this year is on Wednesday 19 October and Thursday 20 October. A testamur can be obtained from the Awards & Graduation Unit. You can contact them on 6207 4111 or email them at awards@cit.edu.au If you complete your course in June, 2011, you can also graduate on Wednesday 19 October. International students who complete their course in 2011 can graduate on Wednesday 7 December.
Health Services
A comprehensive listing of health services is provided at the back of the CITSA diary.
Hepatitis Services
ACT Hepatitis Resource Centre provides information and support for people affected by Hepatitis C and B. The Centre has a variety of information and can help you with testing and treatment details. In addition, counselling and support are available for newly diagnosed people and for those who are considering or undergoing treatment… you are not alone. For a confidential interview call 1300 301 383.
International Students
The International Student Unit (ISU) can provide you with support while studying at CIT. Find all the information you need about CIT, student visa’s, support services, accommodation and university pathways. The office is at Room C102, First Floor, Building C, Vowels Crescent, Bruce Campus. You can call them anytime on 6207 4662 or email isu@cit.edu.au. If you need advice regarding other aspects of living and working in Canberra contact the CITSA Office. Enquiries can also be made at the Student Services Hubs.
International Students’ Program/Course Information and Support- Pastoral Care Officers
Selected teachers and administration staff within each area of study at all CIT campuses also have a role as a ‘Pastoral Care Officer’, who are a good support resource for International students throughout their studies at CIT. These teachers and administrative staff (Pastoral Care Officers) are there to assist International students with any concerns they may have with their current studies. If an International student doesn’t know whom to ask for help or needs to discuss various issues their Pastoral Care Officer will be able to assist or direct the student to the correct area for assistance. All International students need to know who their Pastoral Care Officer is in their study area.
International Student Identity Cards
International Student Identity Cards (ISIC) are issued by STA Travel for students intending to travel overseas. ISIC card application forms need to be completed to apply for a card, and you must provide a passport photo at time of applying. You will also need to show your student ID. You can purchase an ISIC card online here.
Legal Service – Night Time
The Welfare Rights and Legal Centre offers one-off legal advice and referral in all areas of law. Tuesdays between 6 – 8 pm Phone 6247 2177 or go to Havelock House, Gould St, Turner ACT. For more information, click here.
Lost Property
The Student Service Hubs keep a lost property register for found items on campus.
National Campus Competitions
The Australian Association of Campus Activities (AACA) is a national organisation which runs four national competitions for students annually (National Campus Band Comp, National Campus Art Prize, National Campus Film Festival, National Campus DJ Comp). Check out their website for conditions of entry here.
Ombudsman
The Australian Capital Territory Ombudsman assists the ACT community by resolving complaints and fostering good government administration. The Ombudsman is independent and impartial, and works to improve public administration generally. Enquiries 9am–5pm Monday–Friday 1300 362 072 (Local call charge) Ground Floor, 1 Farrell Pl, Canberra ACT 2600.
Parking Vouchers
Full Time students, with a Health Care Card on Centrelink studying at Reid Campus students may be eligible for Urban Services Parking Vouchers once they have paid their fees. Applications are available from the Student Services Hub, Ground Floor, A Block, Reid Campus.
Phones
Public phones are few and far between, but there are two located at Reid Campus and one at Southside. Check the maps in the CIT Student Information Book to see where they are located or ask at the Student Services Hub or the CITSA Office.
Social Activities
CITSA hosts several social activities throughout the year, check this website (events), the inside front cover of the diary as well as posters on campus for dates and new events. Contact the CITSA Office on your campus for more specific details.
Sport
CIT students are able to participate at the Eastern University Games to be held in Canberra in July this year. If you are interested in playing a team sport then contact the CITSA Office immediately. There is no reason for you not to play as the Eastern University Games are held in the July semester break over three days in Canberra.
Squash
There are two squash courts available for students to use at the Reid Campus. Booking a court is essential, by calling the Reid CITSA Office on 6207 3600. The courts are locked so you are only able to access entry during business hours. CITSA has access cards to the courts as well as equipment for free hire for students.
Student Email
Students can log in to their mail account at the following here. All students will automatically have a student mail account, your email address will be your CIT number eg. CITxxxxxx@student.cit.edu.au.
Teacher of the Year 2011
All students are asked to vote for teachers who they feel have excelled in their role as educators. Votes are collected from the beginning of year until mid August. The Awards night will be held on Wednesday 7 September in the Reid Learning Centre, Reid Campus.
Tenants Advice Service
A telephone advice and assistance service on private tenancies and rentals in the ACT. They also provide information on tenants’ rights and responsibilities. Phone for advice on your tenancy or occupancy problems. Monday to Friday 9.30am–1pm Tuesday evenings 4:30pm–8pm, phone 6247 2011. Click here for links to advice sheets, as well as their publication “Crowded House: A legal guide to share housing in the ACT”.
Tutoring
CIT and CITSA jointly fund a peer tutoring program for students who cannot afford a private tutor. If you need academic assistance in your course, contact a CITSA Office or the Student Services Hub on your campus. A fee is charged to be tutored.
Welcome Week
From Monday 20 – Friday 24 February, CITSA will sponsor a big Welcome Week for all new and re-enrolling students on campus. Keep a lookout for posters on campus informing everyone of the events planned for the week. If you happen to see a queue of people lining up for a BBQ or wandering through the market stalls, then make sure you join in.
Welfare Rights and Legal Centre
The advice line is both a one-off service for people wanting free legal advice and information on a tenancy, public housing matter or Centrelink/Social Security matter, and an intake service for those matters that may require more than just one off advice. Phone the advice line on 6247 2177 between 9:30am-1pm Monday, Tuesday, Thursday or Friday, or go to Havelock House, Gould St, Turner ACT or click here.
www.citsa.com.au
Absolutely everything you need to know about CITSA but were too afraid to ask!
Wireless Internet
All Campuses have wireless internet for students to use. The staff in the Library will assist in sorting out the access on your computer to the CIT network.
Workplace Ombudsman
If you believe you are not receiving your minimum rights and conditions at work, contact the Workplace Ombudsman for FREE information and advice. Phone: Help Line on 1300 724 200 or click here. Contact the Translating and Interpreting Service (TIS) on 131 450 if you need help communicating in English.
Yurauna Centre
The Yurauna Centre is the indigenous support centre for indigenous students at CIT. If you are an indigenous Australian feel free to contact the Centre on 6207 3309.
Youth Allowance
A government grant for eligible people under 25 years old studying full time. Application forms from Centrelink and CITSA Offices. CITSA staff can help with your application if you find it too daunting.
Youth Law Centre ACT
A free and confidential legal advice and referral service for young people 12-25. See them in person at their drop-in centre in Civic at Level 1, 14 Childers Street (corner of Childers & University Ave) every weekday 1-5pm or get help by phone 6173 5410 or by email at contact@youthlawact.org.au. One off advice and assistance in areas including debt, residential tenancy, criminal matters, traffic offences, employment and apprenticeships, discrimination and protection orders. If they’re not able to assist you, they can refer you to other services including other legal services and youth organisations.
