Advocacy

The CITSA office staff are able to accompany you as an advocate if you have to meet with CIT staff. You may wish to discuss a result, need help mediating a problem or need a support person at a meeting. CITSA staff can assist and support students with a complaint or advise you about the CIT appeal process.

Accommodation

CIT manages on and off campus accommodation (residential and home stay) for international and regional students.  You can call (02) 6207 4661 for more information.  Students should check www.citsa.com.au/accommodation for other options. Students can also call the Havelock Housing Association on 62572277 or email them at email: info@havelock.asn.au

Accommodation – Emergency

Call the Canberra Emergency Accommodation Service on 6257 2333. They provide information, referrals, crisis counseling, supported accommodation and may be able to help with low interest loans on rent arrears and bonds: ceas@act.lifeline.org.au

Appealing a result

Students have the right to appeal an assessment decision, that is, to apply for a review of an academic grade or a Recognition of Prior Learning decision. If you wish to appeal against an assessment decision, forms are available from the Student Services Hub on your campus on online at http://www.cit.act.edu.au/current/student/student_forms.

ATMs

There is an ATM located in the Canteen, Reid Campus and outside the Library, Bruce Campus. EFTPOS facilities are also available at Bruce, Reid, Weston and Southside CITSA Bookshops and the Fyshwick Canteen. An EFTPOS facility is available at the Tuggeranong Flexible Learning Centre for purchases only (no cash).

Abstudy / Austudy

A government grant for indigenous and non-indigenous people studying full time – application forms from Centrelink and CITSA Offices. CITSA will help you with your application if you need assistance.

Bookshops

CITSA owns and operates all bookshops on campuses. As well as course related materials, the bookshops sell ACTION bus tickets, movie tickets, postage stamps, phone cards, CDs, memory sticks. Binding and fax services are also available. Discounts are available to students who show their CIT ID Card prior to purchase.

Cafe Yala

There are two Café Yala’s at CIT, one on the Reid Campus and the other on the Bruce Campus. Open Monday to Thursday, from 8am – 8 pm and Friday till mid afternoon. Serving the best coffee, hot chocolates, frappes, home made cakes, and other surprises from time to time!

Canberra Institute of Technology Student Association Incorporated (CITSA)

All students on campus are able to access a range of services and facilities provided by CITSA including bookshops, food services, information shop fronts, social and recreational facilities, student employment listings, advocacy and appeals, representation on CIT committees, grants, information about Centrelink benefits, Heath Care Card Application Forms and much more.

Canberra Institute of Technology Student Association Membership

Membership to CITSA is not automatic. Students who wish to become members can do so either by the registering on the internet www.citsa.com.au or in person at any CITSA Office. Membership entitles you to be involved in the running of the organisation, vote at annual elections and stand for election to CITSA Council.

Canteens

CITSA operates Canteens at Bruce, Reid, Southside and Fyshwick. Opening hours vary from campus to campus so check your campus hours. Each canteen has a Canteen Manager so if you have a problem or feedback please contact them directly.

Centrelink

A government department which provides income support to students who meet the income criteria. You can contact any Centrelink office for information or visit their website for information regarding income support for studnets. http://www.centrelink.gov.au/internet/internet.nsf/individuals/st_index.htm

Child Care Centres

Childcare centres operate on Bruce and Reid Campuses. Woden Early Childhood Centre is located in the Woden precinct for students attending the Southside Campus.

Complaints

As soon as you are aware of a problem speak to your teacher or someone who you feel you can approach.  If you are not satisfied with the response, then contact the Education Manager or Centre Director in which you are studying. At any time through this process you can take a support person with you (friend, family, other student, CITSA staff member, counselling). CITSA office staff understand how this process works at CIT, so you can always ask us for help along the way.

CIT Cards

All CIT students are issued with a CIT ID Card available once your fees are paid. Cards are available from the Student Services Hub located on campus.

CITSA Council

CITSA Council is an elected student Council that oversees the management of the Canberra Institute of Technology Student Association Incorporated. CITSA Council represents its members and provides a channel of communication with CIT, as well as providing services and facilities for its members, and promoting the social, cultural, recreational and intellectual development of its members.

Clubs and Societies

CIT students are invited to join the University of Canberra Union Ltd Clubs & Societies. For a listing of Clubs & Societies currently on offer check out the UCU website or call 6201 5008.

Email Us

Please feel free to contact CITSA with any issue you feel we may be able to assist you with at citsa@cit.act.edu.au

Employment

The CITSA Jobshop has placed hundreds of students in casual and part time jobs while they have been studying at CIT. You can access jobs via www.citsa.com.au/jobshop

Faxes

Bruce, Reid and Southside Bookshops offer a fax service (excluding international faxes). Local faxes are $1.00 per page, STD faxes are $1.50 per page.

Fees

You can pay your fees at a Post Office, by BPay or internet. If you are on campus you can also pay your fees at the Student Services Hub. Check your fee due date to ensure you don’t get a late fee.

Forms

For a list of all CIT forms for you to download, print off and complete go to http://www.cit.act.edu.au/current/student_forms

Financial Help

The CITSA staff at Bruce, Reid and Southside can give you advice if you find yourself in need of financial help. If you want to phone them call Reid on 62073600, Bruce on 62074310 and Southside on 62074860.

FyshwickNATS

An annual car show held at the Fyshwick Campus in October, jointly sponsored by CITSA and the Summernats Team. Open to all students with a passion to show off their cars and motorbikes.

Graduation

There is a graduation ceremony in May for students who completed courses. If you complete your course at the end of semester one this year, you can graduate in October. International Students who complete their course can graduate in December.

Gym and Fitness Centre – Directions

A fitness centre is available for students from all CIT campuses on the lower ground floor of H Block, Bruce Campus. Phone 6207 4309 for opening times and memberships prices or email directions@cit.act.edu.au  CIT students are also eligible to use the UCU Sport & Fitness Centre at the University of Canberra, call 6201 2542 for opening times and student memberships.

International Students

The International Student Office can you provide you with support with studying at CIT. Find all the information you need about CIT, student visa’s, support services, accommodation and university pathways. The office is located at the Bruce Campus but you can call them anytime on 62074662 or email in isu@cit.act.edu.au. If you need advice regarding other aspects of living and working in Canberra contact the CITSA office.

International Student Identity Cards

International Student Identity Cards are issued by STA Travel for students intending to travel overseas @ a cost of $25.  ISIC card application forms need to be completed to apply for a card, and you must provide a passport photo at time of applying. You can purchase an ISIC card online from STA http://www.statravel.com.au/cps/rde/xchg/au_division_web_live/hs.xsl/discount_cards.htm

Legal Service – Night Time

Offer one-off legal advice and referral in all areas of law. Tuesdays between 6 – 8 pm Phone 6247 2177 or go to Havelock House, Gould St, Turner ACT.

Lost Property

The Student Service Hubs keep lost property found on campus.

Maps